Maintenance on Button Order Affiliation pipeline

Incident Report for Button

Resolved

This incident has been resolved.
Posted Dec 08, 2024 - 22:22 EST

Update

We are continuing to monitor our systems for normal operation as we process finalizations.
Posted Dec 08, 2024 - 17:15 EST

Update

Maintenance complete. Button's API and order affiliation pipeline have resumed normal operation. Previously delayed orders have been processed.
Posted Dec 07, 2024 - 20:54 EST

Update

Orders continue to be processed in the order they were received. We are monitoring systems closely and will provide an additional update as we process the backlog of orders.
Posted Dec 07, 2024 - 08:56 EST

Monitoring

Orders are being processed in the order they were received. System performance is improving and processing times will decrease as delayed orders are processed.
Posted Dec 06, 2024 - 05:50 EST

Update

We continue to experience delays in our orders pipeline. Work is progressing to improve system performance. Orders submitted during this time will be processed upon resolution.
Posted Dec 05, 2024 - 18:39 EST

Update

Orders submitted to Button's API are experiencing processing delays. Order data will not be lost and will be processed automatically as the pipeline resumes normal operations. We're continuing to work on a fix for this issue.
Posted Dec 05, 2024 - 14:06 EST

Update

We're continuing to work on a fix for this issue.
Posted Dec 04, 2024 - 23:05 EST

Update

We're continuing to work on a fix for this issue.
Posted Dec 04, 2024 - 19:51 EST

Identified

We've identified an operational issue impacting Button's order affiliation pipeline and public Order API, and are actively performing maintenance on the affected systems.
Posted Dec 04, 2024 - 16:49 EST
This incident affected: Button API.